The Emergency SMS/Text Service can be used to contact the Emergency Call Answering Service (ECAS) for help by sending an SMS/Text message to 112. It can be used by anyone who is not able to make a voice call due to a speech or hearing impairment or other situations where a voice call might not be possible.
As Text Communication is normally slower and less efficient (because it is typed), you should always try to make a voice emergency call if possible.
The Emergency SMS/Text Service can be used from any Irish registered mobile phone (either pre-pay or bill pay) on all the Irish Mobile networks.
Getting Help using SMS/Text
When you send an Emergency SMS/Text to 112, your message is sent to the Emergency Call Answering Service. The Emergency Operator will contact the Emergency Service (Garda, Ambulance, Fire, or Coast Guard) that you request and read your message to them. The Emergency Service may need more information and the Emergency Operator will reply to your text asking for more details if necessary.
Need help or more information about SMS/Text to 112? Contact us here or your local Deaf organisation for assistance.